Privacy policy

This privacy statement discloses the privacy practices for the site. We have agreed to notify you of:

  • what personally identifiable information of yours or third party personal identification is collected from you via this site;
  • the organization collecting the information;
  • how the information is used;
  • with whom the information may be shared;
  • what choices are available to you regarding collection, use and distribution of the information;
  • the kind of security procedures that are in place to protect the loss, misuse or alteration of Information under our control; and
  • how you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should please contact Customer Support by email on

1. Information Collection & Use

When we collect personal information about you, we will collect this information from you lawfully and fairly and not in any unreasonably intrusive way.

You acknowledge and agree that we may collect this information from you in connection with or as a consequence of your use of our site, including, without limitation, the supply of the online trading services to you.

We are the sole owner of the information collected on this site.

We will not sell, share, or rent this information to others in any way other than as disclosed in this privacy statement.

We collect information from our users at several different points on our site.

We collect information about your buying and selling activities if you choose to participate on our site as a result of you engaging in these activities, and also from ratings and comments received from other users regarding you engaging in those activities.

We also collect information from any form of correspondence, such as emails and telephone conversations, from you or from a third party about you.

We may also collect information from you if you choose to partake in special promotions with third parties on our site.

This information will be shared with that third party, but only with your consent and for the purpose of that promotion.

We will also collect financial information about you if you choose to buy certain goods and services on our site, and also as set out in the Terms and Conditions of use of this Site.

Other information that we collect is outlined below.

2. Registration

In order to use our site, you must first complete the registration form.

When you register, we collect personal information such as your name, address, email address and telephone.

This information is used to contact you about the services on our site for which you have expressed interest.

We also collect additional information (such as “How did you hear about us?”, your interests), and unique identifiers (such as your company name and VAT number, if applicable).

All information that is mandatory is made known on the registration form and is necessary to complete the registration process.

You are encouraged to provide the additional, optional information specified on the registration form so we can provide you with a more personalized experience on our site.

We may, at our sole discretion, request additional personal information from you.

You may be required to confirm such details as your identity, address and contact information for security and verification reasons.

This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular item or product, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this).

3. Cookies

A Cookie is a small data file that your browser writes to your own computer’s hard drive in order to remember certain information and is linked to some personally identifiable information while on our site.

Cookies are used to store your Handle and Password so that you don’t need to type these in each time you log in or buy from us, thereby saving time whilst on our site.

If you reject cookies, you may still browse our site.

However, in order to log in and buy, cookies are required to be turned on.

There are two sorts of cookies used on our site: session cookies and persistent cookies. Once you close your browser, the session cookie simply terminates, whereas the persistent cookie remains to enable us to track and target your interests to enhance your experience on our site.

4. Log Files

We collect statistical information about you from page hits.

Every page, image or cgi program requested by your browser from our servers is logged in a log file, which also collects the following information: your remote IP address, the referring H™️L page and the type of browser and computer that you are using.

We use IP addresses to analyse trends, administer our site, track your movements, and gather broad demographic information for aggregate use.

The statistical information we gather is used internally for marketing analysis.

This information and IP addresses are not linked to personally identifiable information.

If you successfully buy a product or, then your name, email address and phone number, payment details including credit card information and mailing address may be passed onto the other party involved in accordance with the Terms and Conditions of use of this Site.

We will share aggregated demographic information with our business partners and advertisers.

When we do, you will not be personally identifiable, and your personal information will only be used as part of an aggregated compilation of information.

We will release information about you when required by law to do so.

Otherwise, we may release information about you, at our sole discretion, when we believe, that such release of information is reasonably necessary or appropriate to:
(a) enforce or apply the Terms and Conditions of use of this Site; or
(b) to protect the rights, property or safety of Silverlab, our users or others.

You also agree that we will not be liable to you or any other person for any loss, damage, expense, or other amounts incurred, savings foregone, or hardship suffered, by any person however arising (including where the cause cannot be determined), through the release of your personal details, in the event of (a) and (b) above.
We will also share information, including personally identifiable information about you, with our parent, subsidiaries and related entities in order to provide you with an international trading service.

All these entities will treat your information according to this privacy policy and in the same manner they would treat their own users’ information.

5. External Links

This web site contains links to other sites.

Please be aware that we are not responsible for the privacy practices or content of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

6. Newsletter

If you wish to subscribe to our newsletter, we ask for contact information such as email addresses.

However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.

7. Site & Services Updates

We also send you site and services announcement updates.

8. Surveys & Contests

From time-to-time we request information from you via surveys or contests.

Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose any information to us.

Information requested may include contact information (such as email addresses) and demographic information.

We partner with third parties for supplying prizes for our contests, but no information is shared with these third parties.

Contact information will be used by us to notify the winners and award prizes in relation to our competitions, and also for promotional mailings.

Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site.

Established users of our site will be automatically entered into some of our contests, thereby providing them with more opportunities to win.

You are not able to unsubscribe from these because they contain important information about our site and our services.

9. Public Forum

If we make chat rooms and message boards available to our users, please remember that any information that is disclosed in these areas becomes public information.

You should therefore exercise caution when deciding to disclose your personal information. We may, from time to time, monitor private messages and communication between users using our forum private messaging system, to ensure security and policy adherence.

10. Tell-A-Friend

If you elect to use our referral service for informing a friend about our site, we ask you for your friend’s name and email address.

We will automatically send your friend a one-time email inviting them to visit our site.

We store this information for the sole purpose of sending this one-time email.

Your friend may at any time contact us at request the removal of this information from our database.

11. Security

We take every precaution to prevent the loss, misuse and alteration of all information under our control.

When you submit sensitive information via our site, your information is protected both online and offline.

When our registration form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected using SSL.

While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’.

While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information offline.

The servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our site, you can send an email to

12. Supplementation of Information

In order for this site to properly fulfil its obligation to our customers, it is necessary for us to supplement the information we receive with information from third-party sources.

13. Special Offers

We send all new members a welcoming email to verify password and username.

Established members will occasionally receive information on products, services, special deals, and a newsletter.

Out of respect for the privacy of our users, our users have the option not to receive these types of communications (refer to our choice and opt-out section below).

14. Correction/Updating Personal Information

If your personally identifiable information changes (such as your email address), or if you no longer desire to use our services, you may correct, update or remove your personal data provided to us.

This can be done at the member information page or by emailing our customer support at

15. Choice/Opt-out

If you no longer wish to receive our newsletter, information about products and services and special deals, surveys, or promotional materials from us or our partners you may opt-out of receiving these communications by following the unsubscribe instructions in the relevant email or by emailing us at

To update your registration information log onto our Members Area, or click here.

16. Anti-Spam Policy

Silverlab Healthcare cc is committed to permission-based email marketing practices, and have established this no-tolerance Anti-Spam Policy.

Silverlab Healthcare cc may update this policy and provide notice of any changes on its home page.

Your use of this website constitutes your acceptance of the terms and conditions of our Anti-Spam Policy.

Spam is commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient.

Spam is the opposite of permission-based email.

If you believe that you have received spam connected to Silverlab Healthcare cc in any way, send a complaint including the unsolicited email, to

You may also provide any other information that you believe may help a Silverlab Healthcare cc investigation.

Silverlab Healthcare cc does not investigate or take any action based on anonymous Spam complaints.

Individuals who register on Silverlab Healthcare cc, and provide their email address, give Silverlab Healthcare cc permission to send information on Silverlab Healthcare cc related information, products and services to said email address.

In order to protect your privacy, Silverlab Healthcare cc does not sell, share or trade our subscriber list with anyone for any reason and you may unsubscribe at any time.

17. Notification of Changes

If we decide to change our privacy statement, we will post those changes on our Homepage and in our newsletter so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we change the way we use your Personally Identifiable Information we will notify you by email in our newsletter.

If you would like to opt out of having your information used in this new manner, we will ask you to contact us within a month and your information will not be used.

If you do not contact us within that month, we will assume that you consent to have your information used in this new manner.

If you have any questions about this privacy statement, the practices of this site, or your dealings with us, you can contact us on